
This week NHS England and NHS Improvement launched the next phase of the latest ‘Help Us, Help You’ campaign
This campaign focuses on the NHS 111 service as a new way to access A&E/Emergency Departments.
The aim of this campaign will be to direct people to use NHS 111 first when they have an urgent but not life-threatening medical need, rather than going straight to A&E. If the patient needs urgent care, NHS 111 can now book them in to be seen quickly and safely in A&E/Emergency Departments.